For general enquiries and

appointments please call
0207 372 2184

Terms & Conditions

Copyright and Trade Marks
All materials on this website are the copyright of Chinese Medicine Centre of London. All rights are reserved. The materials on this website may be retrieved and downloaded for personal and non-commercial use only. No materials may be copied, modified, published, broadcast or otherwise distributed without prior written permission of Chinese Medical Centre of London.

Chinese Medical Centre of London makes no warranties or representations of any kind concerning the accuracy or suitability of the information contained on this website for any purpose. All such information is provided “as is” and with specific disclaimer of any warranties of merchantability, fitness of purpose, title and/or infringement.

Chinese Medical Centre of London cannot accept responsibility or liability for any content, advice or opinions displayed on the web site, including those that are used in the diagnosis or the treatment of patients. In particular, users of this website recognise that the information and materials contained in the website are to be used only as a reference aid and are not intended to be a substitute for the exercise of their own personal or professional judgement.
Clinical information contained on this web site is the responsibility of the authors. Chinese Medical Centre of London and its therapists, employees, directors, agents, successors and assignees do not accept any responsibility for the content, accuracy or quality of the clinical information provided on this site, or any liability for any direct, indirect or consequential loss, damage or liability of whatever kind or nature incurred by anyone accessing or using the information. Notwithstanding this, in accessing the information, visitors to the site agree to waive any claim, demand, lien, action, suit or cause of action arising from the use of the information, which they now have or may have in the future against Chinese Medical Centre of London.

Chinese Medical Centre of London makes no warranties or representations that the website or the server that hosts it are free from viruses or other forms of harmful computer code. In no event shall Chinese Medical Centre of London, its employees or agents be liable in any direct, indirect or consequential damages resulting from the use of this website. This exclusion and limitation applies to the extent permitted by law.

Links to other web sites are provided in good faith and for information only. Chinese Medical Centre of London disclaims any responsibility for the materials contained in any web site linked to this site.

Applicable Law
These terms and conditions are governed by and will be interpreted in accordance with the laws of England and Wales to the exclusive jurisdiction of the Courts of which countries the parties agree to submit.

Chinese Medical Centre of London reserves the right to change these terms and conditions at any time by posting new terms and conditions on this site.

Refund policies

We give refund in according to your right, i.e.where goods are not satisfactory quality, not for the purpose or not as described.

In other cases we will consider an exchange, a credit note, or repair
Please remember that you are not entitled to a refund if:

  • You have simply changed your mind
  • You have damaged the goods after you have bought them
  • You were aware of the defect before you bought he goods

Herbal Mixture and Acupuncture Treatment

Please be advised that all herbal prescription mixtures to your requirements sold after consultation with our staff are non-returnable and non-refundable, without affecting your statutory rights.

Please be advised that, unless there is a fundamental fault with the treatment, all customers leaving the treatment before the end of the course of treatment will be charged through to the end of the agreed treatments, in which case there would be no refund.

Please choose carefully, we do not normally give refunds if you simply change your mind or make a wrong selection.
The course of treatment paid is only valid for six months from the date of the payment.

Herbal products
Please be advised that all herbal products sold can only be returned or refunded in its original and unused condition within seven days of purchase.

For purchase made by debit/credit card, the same card must be used to process the refund.


For general enquiries and appointments please call 0207 372 2184